From storm-damage inspections to insurance claims, Kaizen holds the entire customer relationship in one record, and automates the follow-through that turns good work into a compounding book of business.
After a storm, a homeowner gets five inspection offers in a week. The company that inspected, quoted, and then actually followed up on day 3 and day 8 signs the roof.
That's not a story about effort. Every roofing company works hard, especially after a hail storm, when every roofer in three counties is chasing the same neighborhoods. It's a story about systems. When a replacement is a $12,000–$30,000 decision most homeowners make once in twenty years, the cost of a lead answered late or a quote never chased is real money with a name on it.
Kaizen's answer is structural: one record for the whole relationship, with the rhythm of Roofing work (referrals from completed roofs and repair customers who become replacement customers) automated so it happens even on your busiest week.
Every inquiry from storm response, door-to-door canvassing, and insurance referrals gets an instant text response and lands in one queue with a clock on it. You're "first" even when the whole team is in the field.
Quotes for repairs get a day-2 / day-5 / day-10 sequence that pauses when the customer replies. Dead quotes come back to life on a daily ten-minute list.
Review requests at the peak, referral asks, and the natural rhythm of referrals from completed roofs and repair customers who become replacement customers, queued automatically, so every finished job feeds the next one.
Each page below is written for a roofing company specifically: your jobs, your season, your numbers.
30 minutes, scenarios from your trade: storm-damage inspections, full replacements, the works. No deck, just the product.