From injectable appointments to consult-to-treatment conversions, Kaizen holds the entire customer relationship in one record, and automates the follow-through that turns good work into a compounding book of business.
A consult inquiry arrives at 9pm from Instagram. The med spa that replies that night books the consult; the ones that reply Thursday were never really in the running.
That's not a story about effort. Every med spa works hard, especially before event season, when consult requests spike and every unanswered inquiry is a client lost. It's a story about systems. When a loyal injectable client is worth $3,000–$6,000 a year and chose you over a dozen options, the cost of a lead answered late or a quote never chased is real money with a name on it.
Kaizen's answer is structural: one record for the whole relationship, with the rhythm of Med Spa work (the 90-day treatment rhythm, where clients return on a clock if someone keeps the clock) automated so it happens even on your busiest week.
Every inquiry from Instagram, Google, and referrals from visible results gets an instant text response and lands in one queue with a clock on it. You're "first" even when the whole team is in the field.
Quotes for memberships get a day-2 / day-5 / day-10 sequence that pauses when the customer replies. Dead quotes come back to life on a daily ten-minute list.
Review requests at the peak, referral asks, and the natural rhythm of the 90-day treatment rhythm, where clients return on a clock if someone keeps the clock, queued automatically, so every finished job feeds the next one.
Each page below is written for a med spa specifically: your jobs, your season, your numbers.
30 minutes, scenarios from your trade: injectable appointments, treatment series, the works. No deck, just the product.